Find quick answers about MyThriftKart™ orders, delivery, returns, COD, sizing, payments & more.
Your quick help & support guide for smooth thrift shopping in India.
FAQs
MyThriftKart™ is India’s trusted online thrift & premium imported clothing store. We bring you stylish, branded & high-quality items at affordable prices — including vintage, thrift and like-new pieces curated with care.
Simply browse products and add items to your cart.
Tap Checkout, enter your shipping details & choose payment method.
Confirm your order — That’s it!
No, you can shop as a guest.
But creating an account helps you track orders, save wishlist & get faster checkout next time.
We accept secure online payments including:
UPI (PhonePe, Google Pay, Paytm), Credit/Debit Cards, Netbanking & Wallets.
We also offer Cash on Delivery (COD) for eligible pincodes across India.
Yes, we offer international shipping to many countries. Shipping fees and delivery times will vary depending on your location. You can find more details during the checkout process.
Orders usually get delivered within 3–7 working days depending on the location & courier partner.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s website.
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within [number] days of receiving the item. Please ensure that the item is in its original condition, unworn, and with all tags attached. For more details, please refer to our Return Policy.
Most products are thrift/pre-loved, but some items may be new with or without tags. Condition details are always mentioned in product description.
Each item goes through strict quality checks for fabric condition, authenticity & hygiene before listing. Only high-quality pieces are approved.
Thrift items are usually one-piece only. Once sold, it cannot be restocked.
Keep an eye on New Arrivals for the latest drops!
If you have any questions or need assistance, please reach out to our customer support team via email at hi@mythriftkart.com or through our Contact Us page. We’re here to help!
Currently, we don’t accept products from individual sellers.
However, we are planning a seller onboarding program soon where you can list your vintage & thrift items on MyThriftKart™.
Stay tuned for updates — new opportunities are coming soon!
Yes! COD is available for all orders across India on eligible pin-codes.
If COD is not available in your area, you can still place your order using easy online payment options.
Yes! We regularly restock fresh thrift collections from your favorite brands.
Follow us on Instagram @mythriftkart and turn on notifications to stay updated about restocks, new drops & exclusive releases!
Yes! All items listed on MyThriftKart™ are 100% authentic. Each piece is carefully verified for quality before being listed.
Yes, we offer free shipping on most orders across India. Shipping charges (if any) will be shown at checkout.
Each listing includes actual images & a detailed condition rating (like New, Like-New, Gently Used). Check product page for clarity!